Practice Management

Mrs Sally Poxon – Female

The practice manager is involved in managing all of the strategic and business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Miss Verity Allen – Female

Verity is the Operations Manager and supports Sally by managing the day to day running of the practice.

Adminstration Team

We have a great team of highly trained and professional administration staff at Brannel, comprising Patient Administrators (receptionists) and Medical Administrators.

Patient Administrators provide an important link for patients with the practice and are your initial contact point for general enquiries.

They can provide information on services and results, and direct you to the right person depending on your health issue or query.

They also perform other important tasks such as issuing repeat medication and dealing with enquiries, payments of fees, maintaining patient records and helping  with practice audits and admin.

Medical Administrators undertake processing referrals to consultants and following these up, processing consultant and other patient letters received and ensuring the medical record is kept updated, producing reports and processing medicals, and many other complex administration tasks.