Appointments

There is a lot of self help information and advice available on our Self Help Page for common minor illnesses and injuries – please take a look before requesting an appointment with one of our clinicians, as it may save you time and having to come into the practice.  If this information does not help then please follow the process below:

How To Request An Appointment

You can request an appointment in the following ways:

When you have made an appointment, and if you have given us your mobile number, you will be sent a text message reminder the day before your appointment.  If you no longer need your appointment please ensure you cancel it – you can do this by replying to the text or calling the surgery.

LIVI

See a GP by video with Livi. Even on the weekend.

Patients of Brannel Surgery can now see an NHS GP by video using Livi. Get medical advice, prescriptions and referrals on the same day – even on weekday evenings and at weekends. The service is provided free on the NHS.

You can download the Livi app to your mobile phone or tablet from the App Store or Google Play or visit www.livi.co.uk for more information.

Livi GPs are all GMC-registered NHS GPS, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Download the Livi app.

This practice now offers a video GP service called Livi to all our patients. To access the service, simply download Livi from the App Store (iPhone) or Google Play (Android), and sign up. You can get medical advice, prescriptions and referrals by video, with appointments available on the same day and even at weekends.

Cancelling an Appointment

If you are unable to keep an appointment, please let us know as soon as possible, this may enable someone else to be seen.

You can cancel your appointment in any of the following ways: