The surgery telephone lines receive calls from 08:00-18:30, Monday to Friday.  The surgery is closed for one hour on a Thursday lunchtime to allow for staff training and development.  During that time, if you have a medical problem that will not wait until we reopen, please call the main surgery number and your call will be forwarded to the urgent doctor service.

Out of Hours Service

Between 18:30 and 08:00 Monday to Friday, and all day at weekends, and on bank holidays your call will be redirected to the NHS 111 service.  OR

Livi

Patients of Brannel Surgery can now see an NHS GP by video using Livi.

Get medical advice, prescriptions and referrals on the same day,  both on weekdays, out of hours between 18:30-22:00,  and at weekends between 08:00-16:00.

The service is provided free to our patients. You can download the Livi app to your mobile phone or tablet, from the App Store or Google Play.

Livi GPs are all GMC registered NHS GPS, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.