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58 Rectory RoadSt. StephenSt. Austell, Cornwall, PL26 7RLTel: 01726 822254
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
The practice manager is involved in managing all of the strategic and business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Karen is Deputy Practice Manager and supports Sally in the day-to-day running of the practice.
We have a great team of professional receptionists at Brannel
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
The midwife holds a clinic at the surgery on Tuesdays between 10:00 and 12:30.This clinic is by appointment. The midwife can be contacted on 01726-291228 (answerphone).
The nurses provide care to patients in their own homes. Your doctor will arrange for a nurse to visit you if it is appropriate. The Clay Area nurses can be contacted by telephone on 01726-891998 (answerphone).
There is currently a change to the Health Visiting Service for this area and a list of clinics is available from the Practice Reception and also on the Home page of this website.
Brannel Surgery have various attached staff, including Counsellors, Physotherapists and Stop Smoking Co-ordinator.
Peter is the Dispensary Manager, and he leads a team of experienced dispensers: