The following document contains all the information you need about our Dispensary and Prescription ordering process.
Brannel Surgery Dispensary Information
Patients on long-term medication can order repeat prescriptions in a number of ways:
- In person - drop your repeat slip in at reception having clearly marked the items required.
- By post - send it to us with a stamped addressed envelope if you want it posted back to you.
- By fax - to 01726 824450.
- Online - via the link at the top of this page. First-time users are required to complete a simple registration.
- By Email - please use firstname.lastname@example.org
Please note we are not able to accept requests for repeat prescriptions over the telephone.
We are able to dispense prescriptions to patients living more than a mile from the nearest chemist. This unfortunately excludes patients who may be registered with us on the now withdrawn, out of area registration scheme.
The practice operates a strict 28 day prescribing policy.
Collection of Controlled Drugs
Controlled drugs are dispensed at the time of collection and require two qualified dispensers to be present. Therefore, the collection of controlled drugs is only possible between 9am - 1pm and 2pm - 5pm each Monday to Friday.
We can also offer a home delivery service to dispensing patients who are housebound or may have difficulty with collecting from the Surgery. Please note that you will be required to sign for medication when it is delivered. Delivery is only on Friday mornings.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.