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WELCOME TO BRANNEL SURGERY

IF YOU NEED A DOCTOR WHEN THE SURGERY IS CLOSED, PLEASE PHONE NHS111.  IN AN EMERGENCY PHONE 999

Current Job Vacancy

We currently have a  part time vacancy at the surgery.  Please see the vacancies tab on the right hand side of the page for more details

Important Information

Christmas & New Year Opening Hours

Monday 24th December - Christmas Eve            Normal Opening Hours

Christmas Day                                                 CLOSED

Boxing Day                                                      CLOSED

Thursday 27th December                                  Normal Opening Hours

Friday 28th December                                      Normal Opening Hours

Monday 31st December - New Year's Eve           Normal Opening hours

New Year's Day                                                CLOSED

Wednesday 2nd January                                   Normal Opening Hours

Ordering Prescriptions on-line from 1st January 2019

From 1st January 2019 patients will no longer be able to order repeat prescriptions via the link on the right hand side of this home page. 

From this date all on-line prescription ordering will be done via “The Waiting Room”. The link is below under the heading "Patient On-line Services".

If you are already registered with “The Waiting Room” and use it to make appointments

If you have already registered with “The Waiting Room” and use it to make appointments then THERE IS NOTHING MORE YOU NEED TO DO AS YOU WILL AUTOMATICALLY BE ABLE TO ORDER YOUR PRESCRIPTIONS VIA THIS ROUTE from 1st January 2019.

If you are NOT already registered with “The Waiting Room”

If you are not registered with “The Waiting Room” you will need to complete a sign up form in order for the practice to set you up and bring it back to the surgery. We will need to see some formal documentation (driving licence, passport, utility bill, etc) as proof of your identity as outlined on the form.  These forms can be downloaded/printed below or alternatively you can ask at reception for a form the next time you visit the surgery.  A SEPARATE FORM IS NEEDED FOR EACH PERSON WISHING TO SIGN UP. 

If you currently order prescriptions on someone else’s behalf, for example, parent for child (under 16 year olds), partner for partner etc both people will need to complete a PROXY sign up form which gives permission for one person to access to another’s prescription screen.

We recommend that you sign up for “The Waiting Room” as soon as possible in order to avoid delays in ordering your prescriptions on line from 1st January 2019.  Once signed up you will also be able to make appointments on-line before 1st January.

Patient On-line Services

We are now able to offer patients the opportunity to book appointments, and view a summary of their medical records (allergies and adverse reactions only at the moment) on-line.

On-Line Appointments and Viewing Medical Records

If you wish to make appointments or request to view allergies/adverse reactions from your medical record, please follow the link to the Waiting room which is:

https://thewaiting-room.net/

Waiting Room Sign up Form

Proxy Access Sign up Form for Waiting Room

Guide to Registering with the Waiting Room

Patient User Guide to the Waiting Room

Health Visitor/Child Health Clinics

As from August 2016 the Health Visitor/Child Health Clinic held at the surgery will be held on the 2nd Wednesday of the month.  If you have any questions or wish to know the locations and times of other Health Visitor clinics in the area please call the Health Visitor Team on 01726 890628.

The Clinic at Roche Surgery will still be held every Thursday between 9.30am - 11.30am

Change to 2 year Funding

Do you have a two year old? If so, then you could be eligible for a free early education place. Your 2 year old could access up to 570 hours of early learning funding, used at ‘good’ or ‘outstanding’ Ofsted rated childcare providers.This funding can be accessed in several ways:

  • Up to 15 hours per week over 38 weeks of the year (term time only)
  • You can stretch your 2 year old funding to cover school holidays, for example use 11 hours over 51 weeks of the year. (Please note that you may not receive the full entitlement if you use the stretch option). 
  • You can bank some of the hours to use at a time that is best for you. So, reduce your hours for some weeks of the year to build up spare hours to use at another time.
All of these options depend upon the childcare provider’s vacancies and other circumstances such as opening times; so all will require a discussion with the provider first.
Financial criteria
To receive this funding, you must be getting one of the following:
  • Income Support
  • Income-based Jobseeker’s Allowance (JSA)
  • Income-related EmplDo you have a two year old?If so, then you could be eligible for a free early education place. Your 2 year old could access up to 570 hours of early learning funding, used at ‘good’ or ‘outstanding’ Ofsted rated childcare providers.This funding can be accessed in several ways:
    • Up to 15 hours per week over 38 weeks of the year (term time only)
    • You can stretch your 2 year old funding to cover school holidays, for example use 11 hours over 51 weeks of the year. (Please note that you may not receive the full entitlement if you use the stretch option). 
    • You can bank some of the hours to use at a time that is best for you. So, reduce your hours for some weeks of the year to build up spare hours to use at another time.
    All of these options depend upon the childcare provider’s vacancies and other circumstances such as opening times; so all will require a discussion with the provider first.

Financial criteria

To receive this funding, you must be getting one of the following:

  • Income Support
  • Income-based Jobseeker’s

oyment and Support Allowance (ESA)

  • Support through part 6 of the Immigration and Asylum Act
  • The guaranteed element of State Pension Credit
  • Tax credits and have an annual income under £16,190 before tax
  • The Working Tax Credit 4-week run on (the payment you get when you stop qualifying for Working Tax Credit)
  • Universal Credit
Children are also entitled to a place if:
  • they’re looked after by a local council
  • they have an Education, Health and Care plan (formerly a Statement of Special Educational Needs)
  • they get Disability Living Allowance 
  • they’ve left care under a special guardianship order, child arrangements order or adoption order
Funding starts...The funding starts the term following your child’s second birthday:
  • A child born between 1st April and 31st August can access childcare from 1st September
  • A child born between 1st September and 31st December can access childcare from 1st January
  • A child born between 1st January and 31st March can access childcare from 1st April

Please click the below link for more information:

https://www.supportincornwall.org.uk/kb5/cornwall/directory/advice.page?id=Y7ReMllIkUo

Named Accountable GP for All Patients

Every patient has now been allocated a named GP who is responsible for your overall care at the practice. If you would like to know who your named GP is, please contact reception and they will be happy to inform you.

If you wish to change the name of your accountable GP, please let us know and we will make every reasonable effort to accommodate this request.

Having a named accountable GP does not restrict your entitlement to see any doctor in the practice.

 *****Brannel Surgery Email Addresses********

If you wish to contact the surgery via email the addresses are as follows:

To order prescriptions via email please use:

prescriptions.brannel@nhs.net

(this change will not affect you if you order via the website)

For General Enquiries to the surgery, please use:

contacts.brannel@nhs.net

If you have any questions, please do not hestiate to contact us at the surgery.

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We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Brannel Surgery is a modern purpose built premises offering on site parking and disabled access.

Care Data - Further information about sharing data

Further information including leaflets and frequently asked questions can be obtained by clicking on the following link

http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Pages/care-data.aspx

Opt-out forms (in various formats) can be downloaded from the below website

http://medconfidential.org/how-to-opt-out/

 

Registration letters from NHS England – please respond if you get one

 

The NHS is carrying out work in Devon, Cornwall and Isles of Scilly to make sure the patient details on GP lists are accurate.  Letters are being sent to some patients, but not all.

 

If you do receive a letter, please either confirm your details or submit any changes. Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by freephone, via text message or online.

 

It is important to respond to the letter, as GP lists do get out of date over time. If we don’t have an accurate record of your name and address, then we or a hospital may not be able to contact you with important information.

 

We may also need to contact you:

 

·         with test results

·         to invite you for bowel, breast or cervical screening to protect against cancer, for example

·         to offer vaccination against infectious diseases such as flu or measles, mumps and rubella

·         to give you an appointment as part of your plan to stay healthy if you have a long-term illness

 

Please respond to the letter within four weeks, so the NHS can be certain about your details. Otherwise, the NHS will assume that you have moved away, and begin the process to remove you from the practice list.

 

Care Quality Commission Website - Brannel SurgeryProfile

Click on the below link to visit the CQC page for Brannel Surgery

 https://www.cqc.org.uk/provider/1-199760482/services

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